Colocation Tip - Why Remote Hands Service Is a Must
Colocation Tip - Why Remote Hands Service Is a Must
When looking for a colocation provider, make sure you look for one that offer remote hands service. This service allows you to email or call in to have the datacenter take care of simple physical issues such as rebooting a machine, remounting hardware, plugging in network lines and loose cables. This way, you don’t have to travel all the way to the facilities to press the reset button on a machine. For example Vancouver colocation provider SmarttNet has a service called Smartt Hands that will do simple physical tasks for you over phone or email. This is a service you must get, especially if you intend to manage your servers from an hour away or even from halfway across the world.
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